Which operating system does the H4000 use?
The H4000 currently uses Android 12 embedded technology.
Industron Industrial AR Resource
H4000 Security and IT Considerations
A practical evaluation framework for IT, security and operations teams assessing the H4000 for industrial use.
Device governance
The H4000 uses Android 12 embedded technology. Define device ownership, permitted applications, user roles, update responsibilities and the required support lifecycle before deployment.
Network access
Treat the headset as a managed endpoint. Use a dedicated or appropriately segmented network where required and document authentication, firewall and DNS requirements before a pilot.
Remote collaboration and data
Data handling depends on the selected remote-support configuration. Confirm where video, audio, recordings, screenshots and session metadata are processed or stored, including retention, access and deletion.
Updates and supplier access
Document how firmware and application updates are delivered, who can initiate them and whether temporary outbound connectivity is required. Validate updates before wider deployment.
Pilot acceptance criteria
Review connectivity, application permissions, identity, logging, data residency, update controls, incident handling and decommissioning. Final security acceptance remains with the customer organisation.
Frequently asked questions
Should the H4000 use a dedicated network?
That depends on the organisation’s architecture. A dedicated or segmented network can simplify a pilot, but the design should be approved by the customer’s IT and security teams.
Where is remote-session data stored?
Storage and processing depend on the selected remote-support configuration. Data location, retention, access and deletion must be confirmed during solution design.
Can Industron guarantee compliance with our security policy?
Compliance can only be assessed against the customer’s requirements and deployment design. Industron supports the assessment and provides available technical documentation.
How should updates be managed?
Agree ownership, release validation, maintenance windows, rollback procedures and any outbound connectivity before production deployment.